Privacy Policy
Last updated: April 2026
1. Data We Collect
When you register at Flappy Casino, we collect: full name, email address, date of birth, residential address, payment method details (processed through our secure payment providers), and account activity data (deposits, withdrawals, gameplay history). This data is required to operate your casino account, process payments, and comply with our regulatory obligations.
2. How We Use Your Data
We use your data to: verify your identity and age (KYC compliance), process deposits and withdrawals, send account-related communications (transaction confirmations, security alerts), provide customer support, detect and prevent fraud, comply with anti-money laundering regulations, and send promotional communications where you have given consent.
3. Data Sharing
We share your data with: payment processors (to complete transactions), KYC verification providers (identity verification services), regulatory authorities (where legally required), and fraud prevention services. We do not sell your personal data to third parties for marketing purposes.
4. Data Security
Your data is encrypted in transit using 256-bit SSL and stored with industry-standard security protocols. Payment card data is never stored on our servers — all card transactions are handled by PCI-DSS compliant payment processors. Access to personal data is restricted to authorised staff on a need-to-know basis.
5. Cookies
We use essential cookies to maintain your session and secure login. Analytics cookies (with your consent) help us understand how players use the platform so we can improve it. Marketing cookies track referral sources for our affiliate programme. You can manage cookie preferences in your browser settings.
6. Your Rights
You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to regulatory retention requirements), withdraw marketing consent at any time, and file a complaint with the relevant data protection authority. To exercise these rights, contact our support team.
7. Contact
For privacy-related questions, contact our support team via live chat or email. We aim to respond to privacy requests within 30 days. For general guidance on Canadian online privacy rights, see the Office of the Privacy Commissioner of Canada.
Accepted Payment Methods
